Night rolls around and although the infrared is working on the camera red lights the picture is still very very dark noticeably not working right.
Ring doorbell camera not working at night.
I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off.
However due to its popularity it is also one of the most common doorbells you hear about online when it comes to owners trying to troubleshoot theirs.
The light will go off but when it s dark the camera never initiates unless i do a live view.
The porch light is super bright.
Ring pro works fine for a couple of events and then stops working.
Night vision doesn t work.
If i do a hard reset on my db2 the color at night works for 10 r so seconds then goes off back to night vision and will not work again.
This is my second camera as i received a replacement because ring said the first camera was bad.
They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere.
At night your powered ring device still uses advanced motion detection but also uses passive infrared pir to verify the motion.
Power pro is installed everything else is working fine i have reset the camera.
I live in washington and in the winter it s dark from about 4pm until 8am so that s a long time to not have security coverage.
Thus you will need to replace the camera and the steps to do so can be found at this link.
All i have to do to fix is pop open the battery door as suggested here and when it comes back works like a champ until daytime then the process starts again.
Your ring pro requires a power source that supplies a minimum of 16 volts ac.
Not ringing your existing internal doorbell correctly.
My ring doorbell does work at night but the image quality isn t so great.
The ring device should be able to see through a window during the day.
If your ring doorbell 2 doesn t switch to infrared at night because of a porch light or street light here s a simple fix.
Ring doorbells are by far one of the best video doorbell solutions available with great resolution customer service app performance and usefulness and a monthly fee that isn t going to break the bank it pays for itself.
But if night vision is the most important this may not be the best camera for you.
This is the doorbell 2.
To check the voltage of your ring pro open the ring app select your ring pro and tap device health.
If the camera is not responsive at all and no image can be seen while everything else functions properly on the ring video doorbell the camera is most likely at fault.
My ring doorbell 720p works perfectly at night in color.