If this is happening and you suspect that you re having a power issue follow these instructions to access device health.
Ring doorbell night vision not working.
If i do a hard reset on my db2 the color at night works for 10 r so seconds then goes off back to night vision and will not work again.
Select your ring pro.
Tap the three lines on the top left.
Therefore ensure that the microphone has been enabled on the device by going to the ring doorbell app and toggling the microphone button.
You can perform a reset by holding the setup button for 20 seconds.
Now the doorbell will work through the dark hours.
If night vision is not coming on even when covering the lens area on the doorbell please try a reset.
This is the doorbell 2.
All i have done is turned on the porch light during the night and turned on the color night vision in video settings.
Then it goes away then into night vision.
My ring doorbell 720p works perfectly at night in color.
If the issue persists you may need to replace the microphone.
Open the ring app.
It activates the night vision based on how dark it is as the night vision will not activate if there is sufficient light in the doorbell s view.
Low power can certainly be a cause of this.
But if night vision is the most important this may not be the best camera for you.
It seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door.
Select your ring video doorbell pro.
It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera from picking up any further with night vision.
To check the voltage of your ring pro.
I did not cover up the infrared sensors with tape.
Not ringing your existing internal doorbell correctly.
Night vision doesn t work.
This makes absolutely no sense to me as there is a front yard light on a pole no more than about 5 yards from the doorbell.
They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere.
Ring pro works fine for a couple of events and then stops working.
Night vision doesn t work.
Go to your ring app.
The microphone on the ring doorbell may not be enabled and therefore you will not be able to receive and hear any sound.
Ring pro works fine for a couple of events and then stops working.
If the ring isn t working for you there are certainly other night vision camera s you can purchase.
Tap the three lines on the top left.
Please make sure the pro power kit is installed at your chime kit and also check the device health of the doorbell pro to ensure it s power reading is sufficient to operate night vision.
Your ring pro requires a power source that supplies a minimum of 16 volts ac.