If you ve been sent a pro power cable for the purpose of bypassing your doorbell visit this article for instructions.
Ring doorbell pro power kit not working.
Night vision doesn t work.
There can only be one ring pro per transformer.
Not sure how they are doing but does not always work my ring start resetting but disabling the mechanical chime in software fixed the problem.
What is the pro power kit included with my ring video doorbell pro and how do i install it in my existing bell.
Pro power kit is used to allow ring to get power and be able to ring your mechanical chime for the mechanical chime to ring the power it s cut but ring still needs power.
Ring pro works fine for a couple of events and then stops working.
The answer depends on whether or not your ring pro is hooked up to an internal doorbell chime or not.
Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.
If your ring video doorbell pro isn t receiving sufficient power it may not function reliably or experience poor video or audio quality.
This article is for owners of pro power kit v2.
If you have more than one ring pro it must be installed on a different transformer power.
If you do have an existing bell you ll need to check that your pro power kit is properly installed.
Click here to learn more about fixing insufficient power issues.
The pro power kit makes sure that enough power is sent to your ring doorbell and is required for your ring doorbell to function.
In the case of the ring it needs power to be flowing all the time to power itself so the circuit needs to be complete.
Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.
If you re powering your ring pro with a doorbell transformer but are not using an internal doorbell you ll need to install a pro power cable.
Install the pro power kit before installing ring pro outside.
But that would cause your doorbell chime to be energized all the time and thus keeping the hammer against the chime all the time.
Follow this simple.
Even if your power source supplies 16 volts ac or greater resistance in your wires often due to length or age of the wires can keep ring pro from receiving enough power to function.