Ring Pro Power Kit V2 Not Working

Night vision doesn t work.

Ring pro power kit v2 not working.

The answer depends on whether or not your ring pro is hooked up to an internal doorbell chime or not. Setting up your ring video doorbell pro in the ring app. If you do not have a pro power kit v2 click here for phone numbers to contact our community support team. How to bypass your internal doorbell with the pro power kit v2 for ring video doorbell pro if you ve verified that your doorbell transformer supplies 16 volts ac at 30 va but your ring doorbell is not functioning correctly you may need to bypass your internal doorbell.

Now that the pro power kit is installed you re ready to install your ring video doorbell pro. This article is for owners of pro power kit v2. For more information see the following articles. If you ve been sent a pro power cable for the purpose of bypassing your doorbell visit this article for instructions.

If the bypass method doesn t solve your power problems or you don t want to bypass your doorbell mechanism consider upgrading your transformer. If you do have an existing bell you ll need to check that your pro power kit is properly installed. I was changing the transformer for my ring video doorbell pro because i was having power issues where the doorbell would freeze when someone rang it. If you re powering your ring pro with a doorbell transformer but are not using an internal doorbell you ll need to install a pro power cable.